Gary help
Everything about how Gary chases your unpaid invoices — setup, calls, credits, and staying in control.
What Gary does
Gary chases unpaid invoices by phone for small businesses, so you don't have to. He's a friendly voice agent, not a debt collector — a gentle check-in, not a chase.
How Gary works
Gary follows up your unpaid invoices by phone, so you don't have to. He's friendly, never pushy — a gentle check-in, not a chase.
Getting started
Setup takes about five minutes, and Gary's in-app guide walks you through each step. Here's the whole journey.
Turning Gary on for a customer
Gary only calls customers you've switched him on for. Nobody is called automatically.
What happens after a call
After every call, Gary tells you what happened and takes the next step for you. Here's what each result means.
Resending an invoice
Customers often say they never got the invoice. Gary can resend it — the same way whether he does it on a call or you do it from the app.
Credits and billing
Gary runs on credits. You buy a pack of credits, and Gary uses them as he works. There's no subscription and no monthly fee — you only spend when Gary does something for you.
Do-not-call (opt-outs)
Some customers don't want to be called. Gary keeps a do-not-call list and checks it before every call, so a number on the list is never dialled.
Privacy and your data
Gary handles your customers' details and records calls on your behalf, so it's fair you know what we hold and for how long.
Troubleshooting
Quick answers to the things people ask most.