Guides
Practical guides to getting invoices paid — written for New Zealand small businesses.
How to chase an overdue invoice — steps, scripts and timing
A practical sequence for chasing overdue invoices in New Zealand: when to email, when to pick up the phone, what to say, and when to escalate.
Xero invoice follow-up: what reminders miss and what to do next
Xero's built-in reminders stop at email. How to add a phone follow-up step to your Xero invoices — manually or automatically with Gary.
Getting paid as a tradie: chasing invoices in NZ
How NZ tradies can chase unpaid invoices without losing jobs or evenings: terms that protect you, a follow-up routine, and your options when a customer won't pay.