An invoice chasing service that picks up the phone
Gary chases overdue invoices for New Zealand small businesses. A friendly voice agent rings your customers, checks on the bill, and reports back — a payment date, a query, or a request to resend. You get the awkward call off your plate without hiring a debt collector. Setup takes about five minutes.
How Gary chases an invoice
1. Connect Xero
Gary links to your Xero account and finds the invoices that are past due.
2. You approve who gets a call
Nothing goes out until you switch a customer on. Gary calls within business hours and never rings a customer who's opted out.
3. Gary makes the call
A friendly voice agent rings the customer, opens by saying the call is recorded, and checks on the bill — a reminder, not a demand.
4. You see what came back
Gary saves the transcript and result, sends any follow-up, and shows how fast and how fully you get paid.
Why a call, not another email
Everyone automates the reminder emails. Almost no one makes the calls — they're awkward and they eat the working day. Yet the call is where the real answers come out: the invoice that went to the wrong inbox, the query nobody raised, the honest "I'll pay Friday". Gary does the part that works and the part you'd rather skip. See how to chase an overdue invoice or Xero invoice follow-up.
Not a debt collector
Gary calls before an invoice ever becomes a debt-collection matter. It's a polite check-in that keeps the customer relationship intact — the opposite of handing a good customer to an agency. If it does come to that, see your options when a customer won't pay.
Common questions
Is Gary a debt collector?
No. Gary makes a polite check-in call before an invoice becomes a debt-collection matter. It calls only the customers you approve, within business hours, and stops if a customer asks not to be called again.
How much does it cost?
Gary runs on prepaid credits and you start with free ones. An answered call costs one credit; you pay a flat fee only when an invoice is paid after Gary's call. See the pricing page.
Does it work with Xero?
Yes. Gary connects to Xero, finds the invoices past due, and calls the customers you switch on.